These Courier Terms (the "Terms") explain how delivering with Tu Sabor works. By accepting them you agree to them.
1. Who we are and what this covers
Tu Sabor provides the app and the tools that connect restaurants, customers and couriers. You use the app to deliver orders for the restaurants that invited you. These Terms cover your use of the courier part of Tu Sabor.
2. The restaurant directs your deliveries
The restaurant that invited you decides which orders you deliver and what it needs for each one. Tu Sabor is not your employer and does not set your hours. You choose when you are available and which deliveries you accept, and you can say no to any of them.
3. Tips
Customers' tips are paid to you through Stripe. Tu Sabor keeps none of them. Only card processing is deducted:
- Tips added at checkout: 2.9% of the tip.
- Tips added after delivery: 2.9% of the tip plus $0.30.
Payout timing follows Stripe's payout schedule for your account.
4. Your account
Keep your profile, vehicle and phone number accurate and up to date, so restaurants and customers can reach you and recognize you. Your payout account is a Stripe Express account. It belongs to you, and you are responsible for keeping it in good standing.
5. Safety and conduct
Follow traffic laws and drive safely. Handle food safely and keep it as the restaurant packed it. Use the delivery code to confirm that an order reached the right person. If you confirm a delivery from outside the delivery area, the app records that override, and Tu Sabor and the restaurant can see it.
6. Location data
The app shares your location only while you are on a delivery. We use it to show customers and the restaurant where their order is. It is not shared when you are not on a delivery.
7. Deactivation
A restaurant can remove you from its team. Tu Sabor can suspend an account for fraud or for safety reasons. You can stop delivering at any time. Tips you have already earned are still paid out through Stripe.
8. Changes
New versions of these Terms are published on this page. If a change is material, the app will ask you to accept the new version again before you continue delivering.
9. Contact
Questions? Write to support@tusabor.app.